Service Details

Text & Chat Moderation

Filter Harmful Content and Foster Respectful Communication

Acote BPO’s Text & Chat Moderation services ensure that user-generated content such as reviews, posts, and live chats align with your platform’s community guidelines. Our skilled moderators use a blend of technology and human oversight to detect spam, hate speech, harassment, and inappropriate language—creating a safe, inclusive space for users.

Text & Chat Moderation
Key Features & Benefits

Discover what makes our mobile app development services stand out from the competition.

Live Chat Moderation

Monitor and filter real-time conversations across web and mobile chat.

Forum & Comments Review

Scan and moderate comments, blog posts, and discussion boards.

Spam & Abuse Detection

Automatically detect and flag offensive or irrelevant text.

Multilingual Support

Moderate content in multiple languages using native-level expertise.

Our Text Moderation Process

A systematic approach to deliver exceptional software solutions

1

Setup Rules & Keywords

Define trigger words, banned phrases, and review thresholds.

2

Real-Time or Delayed Review

Decide moderation mode (pre/post/live) based on platform needs.

3

Moderation Action

Remove, hide, or escalate content that violates guidelines.

4

Reporting

Generate moderation logs and performance summaries.

Technologies We Use

We leverage cutting-edge technologies to build robust and scalable solutions

Moderation Tools

  • WebPurify
  • Two Hat
  • Tawk.to
  • Zendesk Chat

Language Models

  • Google Natural Language
  • GPT-based keyword filters

Specialized Services

Dive deeper into our specialized offerings tailored to your specific needs

Why Choose TechExpert?

Maintain a respectful, safe digital environment for users.

Scalable real-time or delayed moderation coverage.

Trained human reviewers and AI filters for accuracy.

Adaptable to any platform or industry-specific guidelines.

Supports over 20 languages and dialects.

500+
Happy Clients
50+
Awards Won
98%
Success Rate
4.9
Client Rating

Ready to Transform Your Business?

Contact us today to learn more about our services and how we can help you achieve your business goals.